Contact Us
Independent student resource · Not the university · We reply by email
Have feedback, found an issue, or want to suggest a calculator? Email us directly — constructive input helps keep these tools accurate for Uni students. Read about us for site background, our privacy policy for data handling, and the WAM calculator when you need fresh estimates.
The fastest way to reach us. Use a clear subject line so your message lands in the right queue.
Email SaahilWe do not offer phone support or live chat. For urgent academic matters, contact Uni Connect directly.
What We Can Help With
Use this table before emailing — it saves time for you and helps us route messages correctly.
| Topic | Contact us? | Typical response |
|---|---|---|
| Calculator bug or wrong formula | Yes — include inputs and expected output | 1–5 business days (typical) |
| Feature idea for a new tool | Yes — describe Uni workflow | Reviewed in maintenance cycles |
| Article correction or typo | Yes — link the section | Usually quick |
| Official enrolment / grade appeal | No — use Uni Connect | N/A |
| Scholarship eligibility decision | No — faculty or scholarship office | N/A |
| Privacy or data request | Yes — see privacy policy first | Case by case |
Email Templates
Copy and fill in the fields below — detailed reports get fixed faster.
Bug report template
- Subject: Bug — [calculator name]
- Page URL: …
- Inputs: unit marks, CP, year levels (or paste screenshot)
- Expected result: …
- Actual result: …
- WES value (if comparing): …
Feature request template
- Subject: Feature — [short idea]
- Who needs this: e.g. honours year engineering students
- Problem: what is hard to model today
- Ideal output: what the calculator should show
Before You Email About WAM vs WES
If our calculator differs from WES, check these common causes before reporting a bug:
- Year level set wrong (Year 1 uses 0.5 weight in official WAM)
- Credit points do not match your transcript (6 vs 12 cp units)
- In-progress units included before results are final
- Repeat attempts, WN, or faculty exclusions not modelled in a simple WAM calculator
- Planning WAM entered on a form that expects official cumulative WAM
Guides: find WAM on transcript, how to calculate WAM.
Follow UniWAMCalculator
Updates, guides, and calculator tips on our official channels.
Official Uni Support
We are an independent student resource and cannot change grades, enrolment, or faculty decisions. For official academic support, use Uni Connect, your unit coordinator, or faculty student services. See our disclaimer for full limits of liability.
Want to contribute content? Visit write for us for editorial guidelines.
Contact FAQs
How can I report a calculator issue?
Email us with the page URL, your input values (marks, credit points, year levels), expected result, and actual output. Screenshots help. We reproduce bugs against automated tests before fixing.
Can I request a new calculator feature?
Yes. Share your use case, who would use it (e.g. pharmacy coursework, double degree), and the Uni rule you are trying to model. Clear feature requests help us prioritise student value.
Do you provide official academic advice?
No. This site provides informational tools only. For enrolment, progression, supp eligibility, or grade disputes, contact Uni Connect or your faculty student services team.
How long does it take to get a response?
Response times vary. Bug reports and accuracy issues are prioritised during active maintenance. General feedback may take longer during peak university periods.
Can I ask you to verify my WAM against WES?
We can help you understand the maths if your inputs match WES but results differ — often year level, credit points, or excluded units are the cause. We cannot access your student record or speak to Uni on your behalf.
Do you accept guest posts or partnerships?
Education-focused guest pitches are welcome via our write-for-us page. We do not sell paid links, calculator sponsorships, or guaranteed article placement.